Privacy Policy

Welcome to Sustainable Wood Products, LLC. We are committed to protecting your privacy. This policy outlines our practices regarding the collection, use, and safeguarding of your personal information.

Information Collection and Use

  1. Personal Information: We collect personal information such as names and addresses when you place orders or sign up for our mailing list. This information is used to fulfill your orders, manage your account, and send you updates and marketing communications if you've opted in.

  2. Payment Information: Payment processing is handled by our third-party processor, who is solely responsible for securing your payment data. Sustainable Wood Products, LLC does not store your credit card details.

  3. Cookies: Our website uses cookies to enhance functionality and user experience. These cookies do not track personal information and are used solely to improve our website and services.

Third-Party Services

  • Email Marketing: We utilize third-party email marketing services to communicate with you. These platforms are compliant with data protection laws, ensuring your information is handled responsibly and securely.

Data Protection and Security

  1. Security Measures: While we do not store sensitive payment information, we take the protection of your personal data seriously. However, we advise that no method of transmission over the Internet or electronic storage is 100% secure.

  2. Data Breach Protocol: In the unlikely event of a data breach, we will take necessary steps to minimize the impact and will notify affected users as appropriate.

User Rights

  1. Access and Control: You have the right to review, update, or delete your personal information from our records. To exercise these rights, please contact us directly.

  2. Opt-Out: You can unsubscribe from our marketing communications at any time by following the unsubscribe link in our emails or by contacting us.

Policy Updates

  • Changes to Policy: Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page. We encourage you to review our policy periodically.

Contact Us

  • If you have any questions or concerns about your privacy or personal data, please contact us through our contact page. We are committed to addressing your inquiries and ensuring your trust in our practices.